Hattenhauer named WRHS Patient Financial Services Director

Teresa Hattenhauer, WRHS Director Patient Financial Services(Batesville, Ark.) – Gary L. Bebow, White River Health System CEO, is pleased to welcome Teresa Hattenhauer as the Patient Financial Services Director at White River Health System (WRHS). 

Teresa manages all aspects of patient billing process (also called revenue cycle) including precertification, preservice scheduling, patient registration, billing, payment posting, denials, and follow up. This process includes billing, charge master, cash posting, denials, follow up, pre-service unit, and revenue cycle registration.

“I enjoy working in the revenue cycle field,” said Teresa Hattenhauer.  “I am excited to use my passion to assist patients. Our goal is to provide exceptional service throughout their experience at White River Health System.”

Teresa has a Bachelor of Science in Business Finance and a Master Business Administration.  She has 25 years of healthcare experience in clinic and hospital settings.  She is well versed in the entire revenue cycle process.   Her career has varied from clinic operations, hospital operations, lab management, pharmacy management, and revenue cycle. The most recent title she held was Market/Executive Director.

“We are eager to welcome Teresa to our management team” said Gary Bebow, CEO of White River Health System.  “Her extensive experience enables her to provide the best assistance possible to the patients we serve.”

WRHS is a not-for-profit healthcare system serving residents throughout North Central Arkansas.  The system includes hospitals, outpatient facilities, primary care, specialty physician office practices, and senior life centers.  WRHS is a member of the Premier Alliance, the American Hospital Association, and the Arkansas Hospital Association and licensed by the Arkansas Department of Health. 

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